Refund Policy
This policy applies to digital products sold by Orbit Labs.
Digital goods
Because our products are digital and delivered instantly by a secure download link, all sales are generally final once the file has been downloaded.
When we do refund
- You were charged more than once for the same order.
- The download link never worked and we could not deliver the file.
- The product was materially not as described on the sales page.
To request a refund, email envoynco@gmail.com within 7 days of purchase with your order number. Approved refunds are returned to the original payment method within 5–7 business days.